Why automation matters – removing friction from customer experience – and enhancing outcomes for international sporting events. The mobile Euro 2024 experience! Why Euro 2024 was the ideal mobile automation use case With the long-awaited Euro 2024 now complete (well done…
Legacy integration capabilities are essential for successful end-to-end automation
Most operators and service providers have a patchwork of legacy systems, protocols, and interfaces. It’s essential that your automation provider has deep integration capabilities to avoid islands of automation and create seamless cross-domain orchestration. Most communications providers have expanded with a…
Avoiding Automation islands to create orchestrated, cross-domain workflows
Automation is imperative to manage the growing complexity of mobile and fixed networks. But while individual automations of sub-processes and processes can bring immediate business benefits, it’s essential to consider this within the broader picture of orchestration in order to avoid…